You are directly responsible for reinventing your team to provide person centered services and supports. Too often consultants and organizational gurus want you to believe that is a training issue. But we all know “you can’t teach a duck to hunt mice, and you can’t teach a turkey to be a top performing DSP.”
Jim Collins, bestselling author of Good To Great, famously advises that we must not only get the right people on the bus, but we must get them in the right seats. Selecting DSP’s for suitability with the consumers they will support will leverage your training investments many times over.
As a Buddhist Proverb assures, “When the student is ready, the teacher will appear.” Get the right people on the bus and in the right seats and you will make a teacher very happy.
Your human resource staff are very special people with extraordinary skills that are too frequently hamstrung by the demands of recruiting which is exacerbated by unacceptable turnover. If you can cut turnover, many of those HR talents can be redirected to workforce development initiatives.
What is an HR professional to do?
Learn about the talintel Consumer Centric Metrics and how they can help your organization get the right people on the bus and in the right seats. talintel can also help you deploy caregivers based on suitability with your consumers, which translates into reduced turnover, reduced incidents and all ancillary costs and headaches.
Click below to enjoy this 3 minute video to learn how to improve the quality of care and reduce the cost of care.
Download the Guide on Hiring Quality Caregivers
This guide contains industry leading content on best practices for hiring Direct Support Professionals. We hope this guide will help your organization improve the quality of care while reducing cost of care.
Download 5 Key Ways To Reduce Caregiver Turnover
Learn the 5 key ways to reduce caregiver turnover. This white paper will explain 5 key ways that you can implement today to start reducing caregiver turnover.
Learn how to properly pair your Direct Support Professionals with your consumers.
When talent and role are properly paired career fulfillment soars, productivity improves, consumer satisfaction rises, costs fall, compensation increases, retention jumps and management improves.